Online Guides
Guides for the services offered by Hosting Solutions and programming examples
The guides in this section explain how to use the services offered by Hosting Solutions and how to configure them; they also provide some examples of use and programming.
Below is a list of the topics covered by our guides.
- Trust Services: information and guidelines on SPID, RAO and Digital Signature.
- Electronic Invoicing: information and guidelines on the most used features of Safe Invoice B2B services.
- Domains: registration, management, transfer, DNS.
- Email and PEC: account management, certified mail (PEC), Mail Server, Mail Server DEM, Antivirus Antispam.
- Hosting: site transfer, various utilities.
- VPS (Virtual Private Server): VPS operation, adding websites.
- Site publication: access to your own web space, how to publish and how transfer web pages.
- Website and email migration: tools to facilitate the migration of websites and email account to Hosting Solutions.
- SSL services: guidelines and HTTPS. Glossary.
- Cloud Computing: instances and volumes management.
- Storage OnLine: configuration of Smart Storage services ed programming examples for using the S3 API interfaces.
- Web Security: Activation and overview; details on the included services.
- Backup: how to access and use the Acronis Backup service.
- Resellers - Business Area: custom access and API for the integration of the control panel.
- ServerMate Control Panel: how our control panel works. Video-guides.
- Sending/Receiving SMS: how to use the service features.
- Programming examples.
Electronic Invoicing
In this section you will find information and guidelines on Safe Invoice B2B e-Invoicing services
- How to fill out an electronic invoice
- The ENASARCO rate in the electronic invoice
- How to fill out a B2C electronic invoice: when the customer is a private individual without a VAT number or lives abroad
- App for mobile devices: first access and functionality;
- Guide to the Archive.Online app ( pdf): practical guide to using our e-Invoicing services app to view all active and passive invoices, receive notifications, outcomes and receipts.
Domains
In this section you will find information on domain management (registration, transfer, change of registrant details) after purchase and activation of the domain service (and therefore after activation of the account on the control panel).
- Domain transfer
- How to request a transfer code for a domain
- How to change a domain registrant's details: Regulation
- How to change a domain registrant’s details: Control panel procedure
- Domains with accented characters
- Third-level geographic domains
- Third-level subdomains: what they are and how to activate them from the ServerMate panel
- DNS configuration
- Bulk DNS configuration
- Whois: Knowing the public information of a domain
- How to use our services when domains are handled by other registrars
E-mail - Electronic Mail - PEC
Fundamental notions on how to use the e-mail service associated with a domain and the certified mail. This section of the guide describes how to activate email accounts and how to use the most popular email clients to read messages.
Management of email boxes
- Email accounts management - how to create mailboxes
- The postmaster account and how to use its alias
- Email delivery from Hosting Solutions: SPF records
Accessing email accounts
- Basics notions of how to access email accounts
- WebMail - accessing the account using the Hosting Solutions web interface
- WebMail Roundcube - check your mail from a mobile device using the Roundcube webmail
- Free SMTP server per box, included in all email services
- SMTP Configuration Dedicated to Microsoft Outlook
- Setting up an email account with Mozilla Thunderbird
- Setting up email accounts on the iPhone
- Email client configuration via Autodiscover
.
Examples for email clients: Thunderbird, Outlook and MacMail - SMTP server: enable e-mail sending from web pages
- Video guide: Configuring an email client on Android devices
Antivirus Antispam
- Antivirus Antispam for Shared Email: how to activate the anti-spam virus filters
- Antivirus Antispam for Dedicated Mail Server: Quarantena, Blacklist and Whitelist
- Antivirus Antispam for Dedicated Mail Server: Report
Dedicated Mail Server
- Web control panel for managing mail domains and mailboxes of the Dedicated Mail Server
- Outgoing mail from Hosting Solutions: SPF records
- Antivirus Antispam for Dedicated Mail Server: Quarantena, Blacklist e Whitelist
- Antivirus Antispam for Dedicated Mail Server: Report
Mail Server DEM
- Recommended rules for sending emails to lists of users
- phpList - Starter guide: a quick guide to phpList
- phpList - Complete guide: a complete guide to phpList in pdf
- Outgoing mail from Hosting Solutions: SPF records
Certified email
Accounts on @mypcert domain or other domain certified by Namirial S.p.A.
- Description of the PEC offer
- How to activate a certified email account
- Access to PEC Webmail for accounts on @mypcert domain or another domain certified by Namirial S.p.A.
- How to configure your PEC on a Mail client For accounts on @mypcert domain or another domain certified by Namirial S.p.A.
- General terms and conditions for the purchase of the PEC (Posta Elettronica Certificata) service
- Operational Manual of the Certified Mail service ( pdf)
Accounts on @pcert domain or other domain certified by ITNet s.r.l.
- Access to PEC Webmail for accounts on @pcert domain or another domain certified by ITNet s.r.l.
- How to configure your PEC on a mail client for accounts on the @pcert domain or another domain certified by ITNet s.r.l.
- Operational Manual of the Certified Mail service ( pdf)
Account at another provider
- How to transfer the content of an active PEC box from another provider in Hosting Solutions, while keeping the legal value of messages.
Hosting
Some simple and useful guides about hosting, from transferring to day-to-day website management.
Transfers
Some useful guides for transferring web services to Hosting Solutions.
- How to transfer a site to Hosting Solutions
- How to transfer a site to Hosting Solutions, using our tool for transfers, Migration Tool
- How to transfer a site created with CMS and its database to Hosting Solutions, using our tool for transfers, Migration Tool
Features
Below are some useful features that come with the hosting services and that can be used from the Hosting Solutions control panel.
- Snapshot Web: automatic backup of folders and files on your website.
- Cron Job: how to schedule the launch of a web page or, in general, the recall of a URL at predefined intervals.
Migration of old MS Windows Server 2003 hosting plans to MS Windows Server 2012
Below is some useful information on the various aspects of migration:
Website publication
Guides and tips for accessing your web space. How to publish files on your server and how to transfer web pages to your hosting account with the most popular FTP clients.
- Access your own website before completion of the domain registration/transfer; in other words, how to edit the hosts file to test a site offline
- How to activate the control panel for Host Pointers
- FTP: how to publish (transfer) the pages of your site on a remote server.
- Publishing web pages with MS FrontPage using the HTTP protocol
- Publishing web pages with MS FrontPage using the FTP protocol
Cloud Computing
In this section you can find guides on managing instances and volumes through the ServerMate panel.
Cloud control panel
Creating Instances
- Creating Linux Cloud Instances with key pair
- Creating Linux Cloud Instances without key pair
- Creating Cloud Instances with Windows Operating System
Security and Volume Management
- Managing Security Groups firewall rules: how to manage firewall rules to configure external access to various applications listening on specific ports.
- Managing persistent volumes: how to initialise, connect and disconnect one or more persistent volumes to cloud instances
Storage OnLine
The following section is dedicated to configuration and programming examples for the use of the OnLine Storage services Smart Storage and Smart Storage Plus.
Configuration guides
- Smart Storage for Android via FTP: Configuring an Android device for backup via FTP using the Smart Storage service.
- Smart Storage for iPhone/iPad via FTP: Configuring an iPhone/iPad device for backup via FTP uusing the Smart Storage service
- Smart Storage for Android via S3: Configuring an Android device for backup via S3 using the Smart Storage service.
Programming guides
Web security services
The following section is dedicated to the configuration of the web security Protection Basic and Protection Pro.
- Web security: Activation of web security services. Control panel.;
- Web security: the included CDN service;
- Web security: the included malware removal service;
- Web security: the included WAF service;
- Web security: the included vulnerability scan service.
Backup
The following section is dedicated to configuration and programming examples for using Acronis Backup services.
- Acronis Backup: how to access the control panel.
- Acronis Backup: features of the Partner Control Panel features.
- Acronis Backup: features of the Client Control Panel features.
- Acronis Backup: installing Acronis Agent.
- Acronis Backup: scheduling backups.
- Acronis Backup: checking backup activity and downloading stored files.
- Acronis Backup: backing up the MySQL database dump.
ServerMate Control Panel
In the following section you can find information and guides regarding Hosting Solutions' ServerMate control panel.
- ServerMate Control Panel: Features.
- ServerMate Control Panel Login: How to log in and how to retrieve login data.
- ServerMate Control Panel: new services, add-ons and upgrades.
- ServerMate Control Panel: prepaid payments and self-renewal of services.
- ServerMate Control Panel: how to edit personal details.
- ServerMate Control Panel: how to save your credit card.
- The Sposta Servizi function: how to change invoicing data in autonomy from the ServerMate Control Panel.
- For Resellers: Hosting Solutions API Interfaces (HSAPI) for integrating the control panel with your website.
- ServerMate: how to change the version of PHP in use.
The following video guides are available on our YouTube channel:
- Video-guide 1 - Control panel: Interface overview
- Video-guide 2 - Control panel: Administrative functions - part
- Video-guide 3 - Control panel: Administrative functions - part 2
- Video-guide 4 - Control panel: Modifying personal data
- Video-guide 5 - Control panel: Moving services to another registry
- Video-guide 6 - Control panel: Technical assistance functions
SMS functions
Here are some information pages to guide you through the use of our SMS sending/receiving services.
- Sending from the web.
- Sending from WebMail.
- Email to SMS: sending SMS directly from your e-mail client.
- SMS REST API: API programming interfaces for integrating the SMS gateway into websites and applications.
- Send SMS via FTP: send a set of SMS from a text file uploaded via FTP.
- Receiving Modes.
- Contact lists: import and export contact lists from - and to - different file type.
- Live statistics on sent messages.
- SMS Landing Page: how to create and manage one or more landing pages.
Utilities and programming examples
Utilità
- .htaccess and .htpasswd files: what they are and how to edit them
- Finding the physical path to a website
- ASP, Server Side Includes: how to replace includes of type File with includes of type Virtual
- How to redirect via script
- How to redirect 301 - Moved Permanently
- Google reCaptcha: what it is and how to register to use it
- Customised access mode to the User PDC (UserCP)
- ServerMate: how to change the version of PHP in use.
Database access and management
- MS Access: how to connect with ASP and PHP
- ODBC connection to a database
- Connection to Microsoft SQL Server
- Access to MySQL databases
- MySQL: Database administration via PhpMyAdmin
- How to migrate an MS Access database to MySQL