ServerMate Control Panel Login
How to log in to the ServerMate control panel and how to recover your login details
This guide describes the procedures
First access to the control panel
Step 1: Login to the user area
To access the Hosting Solutions ServerMate control panel, you need to log on to:
pdc.hostingsolutions.it/MasterCp/MasterLogin.pl. The connection can also be made by clicking on the button Customer Area at the top right of all pages on the Hosting Solutions website.
Step 2: Login to the ServerMate control panel
After clicking on the User Area button, the control panel access mask will be loaded
Enter the login credentials received by email when you first purchased a service from Hosting Solutions. The subject of the email is Access details to the Hosting Solutions control panel and contains login details, such as username and password, to be used in the login form. Below is an example of an email sent.
Gentile ------------- La presente per fornirle le credenziali di accesso al suo pannello di controllo Master: 1)Nome utente: -------- 2)Password: ******** Può accedere al suo pannello di controllo direttamente dal seguente link: https://pdc.hostingsolutions.it/MasterCP/ o cliccando sul tasto 'Area Utenti' in alto a destra dell'Home Page del nostro sito Internet http://www.hostingsolutions.it/ Ringraziandola della fiducia che ha voluto riservarci, salutiamo cordialmente e auguriamo buon lavoro Cordiali saluti, HostingSolutions Genesys Informatica srl Via de' Cattani 224/18, 50145 Firenze Tel. 055 30312626 Fax. 055 30312210 Cod. Fiscale e P.IVA: 02002750483 CCIAA Firenze REA 361534 Reg. Imprese 02002750483 Capitale Sociale Euro 250.000,00 i.v.
Once you have entered the credentials received, click on the Login button to enter the control panel pages. From now on, you will be able to access the panel with the same credentials.
Recover access details
If you no longer have your access credentials or the activation email mentioned above, or if you no longer remember your password, there is a credential recovery procedure, described below.
From the login screen (see Step 2 of the login procedure), click on the link Utente o Password MasterCP dimenticati? at the bottom, underneath the user and password fields.
To activate the access data recovery procedure, you must provide the domain name (whitout www) or the customer code
The customer code can be retrieved from any Hosting Solutions invoice (picture below, box circled in red)
Once you have filled in one of the fields, click on the Ricorda Password. The system will automatically send an email to the address you provided when subscribing to the service, after displaying the following message.
In the email sent, there will be a link on which you can click to complete the data recovery procedure (image below).
Clicking on the link in the email will take you to a confirmation page of the control panel (see below).
Following this confirmation, the system will send a new email al solito indirizzo, con oggetto "Ricorda password – Nuovi dati – domain name", which contains the new access data to the control panel (see image).
t this point, the access data recovery procedure is complete and it is only necessary to use the data received as described in the first part of this guide, regarding First access to the control panel.