ServerMate Control Panel
Purchase and manage all your services from a single control panel.
ServerMate is an exclusive control panel created by the Hosting Solutions team of developers.
ServerMate can be used to manage all purchased services, as it implements administrative functions (purchases, renewals, upgrades), technical functions (DNS, FTP, web servers, databases, email accounts, cloud computing) and technical support (via tickets).
The following video guide on the main features of ServerMate is available on the Hosting Solutions YouTube channel.
Control panel: Interface overview
Main features of the ServerMate control panel
The following functions are available when accessing the ServerMate with Master credentials:
Administrative functions- Management of customer personal details
- Management of new orders, renewals, service upgrades
- Service communications area
- Invoicing history of all services
- Control of expiry dates
- Wide choice of payment methods
- Top-ups and use of our PrePay prepaid credit system
- Management of groups
- Control panel customisation
- Management of single and multiple (bulk) DNS
- Address book organisation of domain registrants
- Technical management for each feature of each service (e.g. FTP, web server, database, email accounts, cloud computing))
- Technical support via ticket
- Consultation of online guides
For information on logging in and retrieving access data, please refer to the guide:
How to access the Hosting Solutions control panel (PdC) and how to retrieve login details
In addition, only for Resellers of Customised Services, there is the important function of creating customised services, fundamental for Resellers who need specific services for their business (e.g. caso Web Agency)
ServerMate panel: interface overview
The Hosting Solutions ServerMate control panel has four access modes:
- Master Access for the non-reseller user
- Master Access for the Rivenditore of Hosting Solutions Services
- Master Access for the Reseller of Custom Services
- User Access for the reseller's end customer
- Non-reseller Master Access
ServerMate: Dashboard for the general user
ServerMate: Dashboard for managing the technical functions of services
ServerMate: User communications panel
ServerMate: Panel for ordering new services
ServerMate: Management panel for PrePay payment method
ServerMate: Support request and ticket opening panel
ServerMate: Panel for managing renewal of expiring services
- Accesso Master per il Rivenditore di Servizi Hosting Solutions
ServerMate: Mask for customising the control panel
ServerMate: Customising the control panel logo
- Accesso Master per il Rivenditore di Servizi Personalizzati
ServerMate: Dashboard for Resellers of Customised Services
ServerMate: Creating a Customised Service
ServerMate: Creating a Custom Service - Definition of included functions (1)
ServerMate: Creating a Custom Service - Definition of included functions (2)
ServerMate: Creating a Customised Service - Choosing a Server
ServerMate: Creating a Custom Service - Summary and Release
ServerMate: Creating a Customised Service - Ordering a Service
- Accesso User per il cliente finale del Rivenditore
ServerMate: Reseller's end-customer panel for managing the technical functions of their services