After subscribing to the service, the virtual server is activated in the cluster of Hosting Solutions and resources (number of CPUs, amount of ram and disk) are allocated according to the required configuration. The chosen operating system is then installed and the information for administrator access is communicated.

VPS services are provided through an infrastructure, commonly referred to as a cluster, composed of a set of servers (nodes) connected to each other and several shared storage resources. This makes it possible to easily expand expand the computing and/or storage resources required to ensure the proper functioning of all services, while maintaining high operating performance and, above all, without any interruptions

The cluster-type architecture also makes it possible to manage any ordinary and extraordinary maintenance without creating any disruption, by migrating the computational part of the VPS between cluster nodes (vmotion) or even the disk part (svmotion), in a way that is totally transparent to the end user.

Each cluster is configured in HA (High Availability) mode: it is therefore able to manage the fault of a single server by restarting it on another node in the cluster. In addition, DRS (Distributed Resource Scheduler) technology makes it possible to balance the load of VPS services by distributing it across the cluster. In this way, it is possible to make maximum use of the available hardware resources at all times.

Hardware

To provide virtual servers, Hosting Solutions uses a cluster of DELL PowerEdge servers, with the latest Intel Xeon processors.

The power supply and connectivity components are fully redundant, as for all dedicated servers in our data centers. For storage, we exclusively use NetApp enterprise-class systems with FULL-SSD technology, which are fully redundant and able to handle high volumes of load without loss of performance.

Administrator access

Depending on the operating system chosen, access information to the service will be provided via SSH (Linux) or Remote Desktop (Windows). With this access information, the VPS can be fully administered in the same manner and flexibility as a dedicated server. For example, it is possible to change the configuration of the existing software or install new applications in complete autonomy.

How to add domains to your VPS

Each VPS includes a domain name of your choice (with an extension from among those with a green tick in our extensions price list) and 5 email accounts of 2 GB each, which can be managed from a control panel and hosted on a dedicated mail infrastructure. In addition, by purchasing services that include domain registration, it will be possible to add an unlimited number of domains and websites. Here are some examples:

• To add a domain (website) without an email service, it is necessary to subscribe to the Domain Registration service and set the DNS records from the control panel so that they point to the IP address of your VPS and any FTP users.
• To add a domain (website) with an email service, it is necessary to subscribe to one of the Shared Email Services (Domain + email) which, in addition to the registration/transfer of a domain, includes 2 GB email accounts on a dedicated mail server. DNS records can be set from the control panel, so that they point to the IP address of your VPS and any FTP users.
• To add a large number of domains (websites) with email service, it is recommended to purchase domain name registrations and a Dedicated Mail Server separately.

Backup

The Acronis Backup service is available for the backup of a VPS server, which can be configured by choosing the amount of storage that best suits the server characteristics. With the Acronis Cloud Backup service the backup can be scheduled in three different ways (operating system only, data only, complete image of the device) and with different frequency (hourly, daily, weekly, etc.). The backup is carried out at a location that is physically and geographically separate from the location of the virtual infrastructure, so as to guarantee geographical redundancy of the data.

Support

All services, including VPS servers, are monitored on a 24-hour basis. In case of need, technical support can be contacted by telephone during office hours, or via ticket/email at any time of the day.

Conditions of use

The contents of the virtual servers are under the complete control of the customer. The information required for administrator access is provided when the service is delivered, for the exclusive use of the customer. Hosting Solutions' technical team does not retain this information and will not be able to access any data or applications on the server.
The perimeter firewall, included in the service, can be customized at any time by indicating the access policy by means of a Ticket System request.