Certified Quality

Certifications

All the certifications of Genesys Informatica s.r.l.

Genesys Informatica srl (owner of the Hosting Solutions brand) is a certified company:

  • UNI EN ISO 9001: (quality system) for the planning and delivery of hosting services.
  • UNI EN ISO 14001: (environmental management system) production, development and provision of data center and infrastructure services; cloud-oriented solutions including backup, distaster-recovery, email, also provided in IaaS, SaaS, PaaS mode.
  • UNI EN ISO/IEC 27001: (information security system) for the planning, development and provision of data center and infrastructure services; cloud oriented solutions in IaaS, SaaS, PaaS mode; backup and disaster recovery; email solutions.
  • UNI EN ISO/IEC 27017: information security controls for the provision and use of cloud computing services.
  • UNI EN ISO/IEC 27018: it establishes targets, controls and guidelines for the application of measures aimed to protect information of personal identification in line with the privacy principles of ISO/IEC 29100 for cloud computing services.

Genesys Informatica srl is a CSP (Cloud Service Provider) accredited by AgID (Agenzia per l'Italia Digitale - Agency for Digital Italy) and its services can be purchased through the MePA platform.

Finally, consistently with our commitment to the environment, our 100% Clean Energy - Certified Supply Guarantee certification means that the electricity we use comes exclusively from renewable sources.

Below are some details of our certifications.

UNI EN ISO 9001

Genesys Informatica srl is the first Italian company to obtain, in 2005, the UNI EN ISO 9001 certification, which defines its quality management system in compliance with the standard for the planning and delivery of hosting services.

The ISO 9001 standard (developed by the International Organisation Standardisation - ISO) is a set of guidelines on the requirements for the implementation of a quality management system in a business organisation.
This system aims to guide business processes in optimizing production efficiency and also in service delivery, with customer satisfaction as the ultimate goal.

The ISO 9001 certification, therefore, certifies that the entire productive process up to the delivery of the service fully meets the requirements defined by the standard, and subjects the company organisation to a periodic quality control.
See our UNI EN ISO 9001:15 certificate.


UNI EN ISO 14001

The 14001 certification assesses a company's environmental management system according to the good practices defined in the relevant standard, thus enabling confidence in the services offered.
In this respect, the certification demonstrates the company's commitment to environmental protection and limiting pollution by providing services in accordance with the requirements of the ISO 14001 standard. The company is also committed to continuously improving its performance in fulfilling its environmental policies.

See our ISO 14001:2015 certificate.


UNI EN ISO/IEC 27001

Genesys Informatica srl is ISO 27001 certified for the planning, development and provision of service of data center and infrastrucure, cloud oriented solutions in IaaS, SaaS, PaaS mode, backup and disaster recovery, email solutions.

The ISO 27001 standard was published in October 2005, replacing the old BS7799-2 standard.
It is the specification for an ISMS (Information Security Management Systems).

In particular, ISO/IEC 27001:2022 (Information technology, Security techniques, Information security management systems - Requirements) specifies the requirements for establishing, implementing, maintaining and continuously improving an organisation's information security management system. It also includes requirements for assessing and dealing with the risks for information security risks appropriate to the needs of the organisation.

See our ISO/IEC 27001:2022 certificate.

UNI EN ISO/IEC 27017

Genesys Informatica srl is ISO/IEC 27017:2015 certified which covers information security controls for the provision and use of cloud computing services.

See our ISO/IEC 27017:2015 certificate.

UNI EN ISO/IEC 27018

Genesys Informatica srl is ISO/IEC 27018:2019 certified which establishes targets, controls and guidelines for implementing  measures to protect information of personal identification in line with the privacy principles of ISO/IEC 29100 for cloud computing services.

See our ISO/IEC 27018:2019 certificate.

100% Clean Energy - Certified Supply Guarantee

Genesys Informatica srl is certified as a company that uses electricity exclusively (100%) from renewable energy sources, thus contributing to the protection of the environment.

See our Certified Supply Guarantee certificate.