ServerMate Control panel
A single control panel for administrative and technical management
ServerMate is an exclusive control panel created by the Hosting Solutions team of developers.
Through ServerMate it is possible to manage all purchased services, in fact it implements administrative functions (purchases, renewals, upgrades), technical functions (DNS, FTP, web server, database, mailboxes, cloud computing) and technical assistance (via ticket).
Main features of the ServerMate control panel
The following functions are available by accessing ServerMate with Master credentials:Administrative functions
- Customer personal data management
- Management of new orders, renewals, service upgrades
- Service communications area
- Invoicing history of all services
- Checking expiry dates
- Wide choice of payment methods
- Top-ups and use of our PrePay prepaid credit system
- Groups management
- Control Panel Customisation
- Single and multiple (bulk) DNS management
- Organisation of registrant directory of your domains
- Technical management for each feature of each service (e.g. FTP, web server, database, mailbox, cloud computing)
- Technical support via ticket
- Consultation of on-line guides
For information on login and access data recovery, please refer to the guide:
Also, only in the case of a Reseller of Personalised Services, there is the important function of creating personalised services, which is essential for the Reseller who needs specific services for his business (e.g. Web Agency case).
For details and information on the characteristics of the panel and its use, see the guide: ServerMate Control Panel.