General terms and conditions for the PEC service (Posta Elettronica Certificata)

Genesys Informatica srl distributes the Certified Electronic Mail services of Namirial S.p.A., an authority accredited by the CNIPA (National Centre for Information Technology in Public Administration) and included in the public list of Certified Electronic Mail Providers available on the AgID (Agency for Digital Italy) website.

Namirial S.p.A. is fully responsible for the Certified Electronic Mail service.

The Customer undertakes to read in advance the operating manual that can be downloaded from the Hosting Solutions website and published on the Namirial S.p.A. portal and to comply with its requirements. The customer undertakes to keep the access codes to the service with the utmost confidentiality and diligence and it is also forbidden to give them to third parties for any reason.

• Any log requests must be sent by the holder of the account to the contacts indicated for this purpose in the operating manual.
• The duration of the service is one year, starting from the date of activation.
• The service must not be used for the purpose of depositing, sending, publishing, transmitting and/or sharing computer applications or documents that conflict with  or violate intellectual property rights, trade secrets, trademarks, patents or other property rights of third parties.
• The Certified Electronic Mail service has been created by Namirial S.p.A. in compliance with the provisions of D.P.R. no. 68/2005 and the Decree of 2.11.2005, as well as the provisions of D.P.R. no. 82/2005. The Customer therefore acknowledges that the use of certified electronic mail is regulated by the provisions mentioned above.
• The service may be subject to changes or updates to comply with regulatory developments in the field of certified electronic mail as a result of further legislation on the subject that will be issued in implementation of the DPR itself.
• In order to function correctly, the certified email service requires that the hardware and software used for the service comply with what is indicated in the operating manual and in the documentation available with the service and that a correct configuration of the system has been carried out. The Customer, therefore, assumes all responsibility for any mismatch between the connectivity and the technical characteristics indicated and for any malfunctions or failure to use the service.
• The Customer undertakes not to use (and ensure that all users of the service do not use) the service to send, publish, transmit and/or share computer applications or documents that:
  • conflict with or violate intellectual property rights, trade secrets, trademarks, patents or other property rights of third parties;
  • have discriminatory, defamatory, libellous or threatening content;
  • contain malware, viruses or other malicious software;
  • damage, violate or attempt to violate the secrecy of correspondence and the right to privacy;
  • in any case contravene applicable legal and/or regulatory provisions.