1. Scope of Hosting Services

Hosting Services are intended for the publication of static and/or dynamic websites on the Internet.
These services are governed by the General Terms and Conditions for the use of Services, as well as by the specific provisions set out below.

The technical specifications of the Hosting Services may be updated in accordance with the provisions set out in the section entitled Changes to Service Features.

2. Content and Regulatory Compliance

The publication, storage or transmission of any content that violates applicable laws or third-party rights is strictly prohibited. This includes, by way of example and without limitation:

• content protected by intellectual property rights without the necessary authorizations;
• information subject to professional secrecy or otherwise disclosed in breach of confidentiality obligations;
• personal data processed in violation of applicable data protection laws.

3. Use of Resources and External Connections

It is prohibited to use Hosting Services to:

• make resources (scripts, audio files, video files, archives or other content) available to external websites or servers in a manner that generates abnormal or non-compliant use of the allocated resources;
• access or connect to resources hosted on external servers using protocols other than HTTP/HTTPS, including, by way of example, connections to external database servers or SMTP servers;
• use HTTP/HTTPS connections to external servers in an improper or abusive manner (for example, web-crawling activities or massive automated queries).

Hosting Solutions reserves the right to limit, suspend or block access to external connections that may pose security risks or result in improper or non-compliant use of the Service.

4. Email Sending and Forms

The following activities are prohibited:

• sending bulk or mass emails from Hosting plans, unless a dedicated SMTP service has been subscribed to and is used in compliance with its applicable terms of use;
• using SMTP servers external to Hosting Solutions' infrastructure;
• sending emails with non-existent senders, invalid or misleading sender addresses.

The use of email services is also subject to the specific provisions set out in the section of these Regulations dedicated to email, which shall remain fully applicable.

5. Use of Dynamic Components, Scripts and Executables

Hosting plans may allow the use of dynamic components and executable programs (such as, for example, CGI, ASP, Perl, PHP or similar technologies).
As these components require more server resources than static content, their use is permitted only in compliance with the following conditions.

5.1. Use of Resources

Scripts and executable programs must use server resources (CPU, memory, processes, I/O) in a manner consistent with the shared nature of the Service.
Applications that generate excessive or abnormal resource usage may result in:

• temporary restriction or suspension of the Service;
• additional charges for excess resource consumption;
• a request to migrate to dedicated solutions or infrastructures with reserved resources.

Applications requiring high system resources are not suitable for shared Hosting environments.

5.2. System Integrity

Scripts must not:

• alter or interfere with the configuration of the operating system, web server or hosting environment;
• modify system parameters (such as timeouts, memory limits, processe settings or other default configurations);
• compromise the stability, performance or security of the infrastructure.

5.3. Script Security

The Client is responsible for the security, maintenance and regular updating of all installed scripts and applications.
Scripts must not contain vulnerabilities that could be exploited by unauthorized parties, nor be configured in a way that may allow misuse or compromise the Service. The Client remains fully responsible for any misuse of the Service, including misuse carried out by third parties.

5.4. Calls from External Systems

Scripts may not be accessed, executed, or used by external servers or automated systems without the prior written authorisation of Hosting Solutions. This restriction includes, by way of example, server-side scripts accessible through automated requests, services made available to third-party websites or integrations with external infrastructures or automated platforms.

5.5. Forms and Automatic Email Generation

Website forms that generate emails must be properly configured to prevent automated or abusive use, for example through CAPTCHA verification or equivalent security measures.

Emails generated through website forms:

• must use a valid sender address associated with the website’s domain;
• may only be sent once the domain’s MX records have been correctly configured.

5.6. Service Interruptions and Corrective Measures

Any script or component that causes service interruptions, performance degradation or compromises the security of the infrastructure may be disabled without prior notice.
Service reactivation may occur subject to the necessary technical checks and in accordance with the procedures, timing and any costs determined by Hosting Solutions.

The use of scripts intended to attack, compromise or test system security without authorization shall result in the immediate termination of the Service and may lead to appropriate legal action.

Hosting Solutions reserves the exclusive right to determine whether any script, application, or activity is harmful, poses a security risk, or otherwise fails to comply with these Terms or with generally accepted standards for the secure and responsible use of the Service.

6. Prohibited Use of Hosting Services

Hosting Services may not be used for:

• cryptocurrency mining activities;
• continuous background data processing unrelated to the normal publication of websites;
• operating counter servers, banner servers or CGI applications intended for a high number of users;
• any other activity that results in abnormal or excessive use of allocated resources, unless expressly authorised in writing by Hosting Solutions.

7. Software Updates and Security

Clients using a Content Management System (CMS), such as WordPress, Joomla or similar platforms, are responsible for keeping the CMS, plugins, themes and extensions up to date with the latest security releases.

The use of outdated or unsupported software that may compromise the security of the infrastructure or third parties may result in the suspension of the Service until the issue has been resolved.

Website forms that generate email messages must be protected against automated or abusive use (e.g. by using CAPTCHA or equivalent verification mechanisms). They must also use a valid email address associated with the website's domain as the sender, and the domain must be correctly configured with valid MX records.

8. Hosting on Domains Using Third-Party DNS or Proxy Services

If the Client uses the shared hosting service with domains configured through third-party DNS services and/or protected by third-party proxy or CDN services, Hosting Solutions may be unable to apply its network-level (Layer 4) traffic mitigation measures.

Under such circumstances, if the domain is affected by a volume of requests that compromises the stability, security, or availability of the shared infrastructure, Hosting Solutions reserves the right to temporarily suspend the affected service, in whole or in part, until normal operating conditions have been restored. Such suspension shall not constitute a breach of contract or give rise to any liability on the part of Hosting Solutions.

9. Data and Liability

Clients may store text, images, databases and other content on the Hosting Service, provided they own the content or are otherwise legally entitled to use it.

Hosting Solutions does not monitor or review Client Content and accepts no responsibility or liability for its accuracy, legality or use.

The Hosting Service is intended for publication on the Internet; therefore, content made accessible online is, by its nature, potentially accessible to the public. Even where appropriate security measures are adopted, data published on the Internet may be exposed to risks inherent to the network.

It is prohibited to use Hosting Service to store or process special categories of personal data or any content or data processed in violation of applicable laws, including data protection or intellectual property legislation.

10. Suspension of the Service

Hosting Solutions reserves the right to suspend or terminate the Service, with or without prior notice, in the event of any breach of these Terms or where necessary to protect the security, stability, or integrity of its infrastructure. Such action shall be without prejudice to Hosting Solutions' right to seek compensation for any damages suffered.