1. Scope of Hosting Services

Hosting Services are intended for the publication of static and/or dynamic websites on the Internet.
These services are governed by the General Terms and Conditions for the use of Services, as well as by the specific provisions set out below.

The technical specifications of the Hosting Services may be updated in accordance with the provisions set out in the section entitled Changes to Service Features.

2. Content and Regulatory Compliance

The publication, storage or transmission of any content that violates applicable laws or third-party rights is strictly prohibited. This includes, by way of example and without limitation:

• content protected by intellectual property rights without the necessary authorizations;
• information subject to professional secrecy or otherwise disclosed in breach of confidentiality obligations;
• personal data processed in violation of applicable data protection laws.

3. Use of Resources and External Connections

It is prohibited to use Hosting Services to:

• make resources (scripts, audio files, video files, archives or other content) available to external websites or servers in a manner that generates abnormal or non-compliant use of the allocated resources;
• access or connect to resources hosted on external servers using protocols other than HTTP/HTTPS, including, by way of example, connections to external database servers or SMTP servers;
• use HTTP/HTTPS connections to external servers in an improper or abusive manner (for example, web-crawling activities or massive automated queries).

Hosting Solutions reserves the right to limit, suspend or block access to external connections that may pose security risks or result in improper or non-compliant use of the Service.

4. Email Sending and Forms

The following activities are prohibited:

• sending bulk or mass emails from Hosting plans, unless a dedicated SMTP service has been subscribed to and is used in compliance with its applicable terms of use;
• using SMTP servers external to Hosting Solutions' infrastructure;
• sending emails with non-existent senders, invalid or misleading sender addresses.

The use of email services is also subject to the specific provisions set out in the section of these Regulations dedicated to email, which shall remain fully applicable.

5. Use of Dynamic Components, Scripts and Executables

Hosting plans may allow the use of dynamic components and executable programs (such as, for example, CGI, ASP, Perl, PHP or similar technologies).
As these components require more server resources than static content, their use is permitted only in compliance with the following conditions.

5.1. Use of Resources

Scripts and executable programs must use server resources (CPU, memory, processes, I/O) in a manner consistent with the shared nature of the Service.
Applications that generate excessive or abnormal resource usage may result in:

• temporary restriction or suspension of the Service;
• additional charges for excess resource consumption;
• a request to migrate to dedicated solutions or infrastructures with reserved resources.

Applications requiring high system resources are not suitable for shared Hosting environments.

5.2. System Integrity

Scripts must not:

• alter or interfere with the configuration of the operating system, web server or hosting environment;
• modify system parameters (such as timeouts, memory limits, processe settings or other default configurations);
• compromise the stability, performance or security of the infrastructure.

5.3. Script Security

The Client is responsible for the security, maintenance and regular updating of all installed scripts and applications.
Scripts must not contain vulnerabilities that could be exploited by unauthorized parties, nor be configured in a way that may allow misuse or compromise the Service. The Client remains fully responsible for any misuse of the Service, including misuse carried out by third parties.

5.4. Calls from External Systems

Scripts may not be accessed, executed, or used by external servers or automated systems without the prior written authorisation of Hosting Solutions. This restriction includes, by way of example, server-side scripts accessible through automated requests, services made available to third-party websites or integrations with external infrastructures or automated platforms.

5.5. Forms and Automatic Email Generation

Website forms that generate emails must be properly configured to prevent automated or abusive use, for example through CAPTCHA verification or equivalent security measures.

Emails generated through website forms:

• must use a valid sender address associated with the website’s domain;
• may only be sent once the domain’s MX records have been correctly configured.

5.6. Service Interruptions and Corrective Measures

Any script or component that causes service interruptions, performance degradation or compromises the security of the infrastructure may be disabled without prior notice.
Service reactivation may occur subject to the necessary technical checks and in accordance with the procedures, timing and any costs determined by Hosting Solutions.

The use of scripts intended to attack, compromise or test system security without authorization shall result in the immediate termination of the Service and may lead to appropriate legal action.

Hosting Solutions reserves the right to assess, at its sole technical discretion, whether a script or application is harmful or non-compliant.

6. Prohibited Activities on Hosting

It is prohibited to use Hosting Services for:

• cryptocurrency mining activities;
• continuous background data processing not related to the normal publication of websites;
• providing services such as counter servers, banner servers or CGI applications intended for a high number of users;
• any other activity that results in abnormal or excessive use of allocated resources, unless prior written authorization has been granted by Hosting Solutions.

7. Software Updates and Security

Where CMS platforms (e.g., WordPress, Joomla or similar) are used, the Client must keep software, plugins, themes and extensions constantly updated with available security updates.

The use of obsolete or unsupported software that may compromise the security of the Infrastructure or third parties may result in suspension of the Service until the issue is resolved.

Forms or modules on websites that generate email messages must be configured to prevent automated or abusive use (for example, through CAPTCHA or equivalent systems) and must use, as sender, an existing email address configured on the website’s domain, with proper configuration of the MX record for the relevant domain.

8. Hosting on Domains Using Third-Party DNS or Proxy Services

If the Client uses the shared hosting service with domains configured through third-party DNS services and/or protected by third-party proxy or CDN services, Hosting Solutions may be unable to apply its own mitigation measures against abnormal traffic or an excessive number of requests at the network level (Layer 4).

Under such circumstances, if the domain is affected by a volume of requests that compromises the stability, security, or availability of the shared infrastructure, Hosting Solutions reserves the right to temporarily suspend the affected service, in whole or in part, until normal operating conditions have been restored, without such suspension constituting a breach of contract.

9. Data and Responsibility

The Client may store within the Hosting space data such as texts, images, databases and other content owned by or lawfully used by the Client.

Hosting Solutions does not carry out prior monitoring of uploaded content and assumes no responsibility in relation thereto.

The Hosting Service is intended for publication on the Internet; therefore, content made accessible online is, by its nature, potentially accessible to the public. Even where appropriate security measures are adopted, data published on the Internet may be exposed to risks inherent to the network.

It is prohibited to use Hosting space to store or process special categories of personal data or data processed in violation of data protection laws or intellectual property rights.

10. Service Suspension

In the event of a breach of these provisions, Hosting Solutions reserves the right to suspend or terminate the Service, even without prior notice, without prejudice to its right to claim compensation for any damages.